Black Hills Balloons | 2020 Safety Measures | Black Hills Travel Blog

Black Hills Balloons | 2020 Safety Measures

  • Black Hills Balloons | 2020 Safety Measures
Updated: 
Friday, May 22, 2020
By : 
Black Hills Balloons

Black Hills Balloons was established in 1984 and has been flying hot air balloons in the Black Hills for over 30 years.  The unique flying area and their experienced pilots have earned the business multiple awards and National recognition. 

Our Commitment to You

These are incredible times we live in. COVID19 is affecting us in so many ways. While parts of the country have had an incredibly difficult time with the virus, others have only needed to make small adjustments and sacrifices to daily life. This has been the case in Western South Dakota. Social Distancing comes naturally here. We have been practicing it for over 100 years! At the time of writing, we have experienced zero positive cases in our County of Custer.

Black Hills Balloons is open for business. We have already had some beautiful flights this season. We have implemented new safety procedures while maintaining strict safety protocols already in place.

As a business regulated by the FAA and already being in the business of safety and compliance, we were able to make quick adjustments where needed to maintain the cleanest environment possible for our guests. While no one can completely prepare for a pandemic, our business is one that is used to government opinions and policy changes.

Keeping Everyone Safe

In addition to our operation manual, which includes job descriptions, drug and alcohol policies, emergency procedures, disaster management, risk assessment, and day to day operations which highlights cleaning balloons, vehicles, and welcome areas, we have added the below.

In 2020, we are taking it a step further to ensure the safety of our guests and staff.

  • A relationship with an expert in cleaning and sanitation is important to us. We have partnered with Black Hills Chemical and Janitorial Supply who are the leading sanitation company in the Black Hills. They are providing our supplies for cleaning anything and everything that our guests and staff come in contact with.
  • Our welcome area, vehicles, and balloons will be sanitized before and after each use.
  • Hand sanitizer will always be available.
  • Only one group at a time will be allowed in the welcome area to sign waivers, use the bathroom, and purchase merchandise. Between groups, we will clean the area, including any pens used to sign waivers.
  • Complimentary face masks and anti-fog safety glasses are available for all our guests.
  • As always, our crew will set up and pack the balloon, allowing guests to step back and enjoy the experience without close interaction. The crew will ride in a separate vehicle from our guests.
  • We are limiting the number of passengers per balloon and baskets are compartmentalized; creating more distance between parties.
  • Our crew will be wearing masks and gloves while near our guests and will only work if they are feeling healthy and not showing symptoms of the virus.
  • We ask that anyone who feels ill, has a fever, or shows symptoms stay at home. A balloon ride can wait for another day and we will be here to fly you.
  • Ballooning is a wonderful outdoor sport which takes place in wide-open spaces! Although the quarters are somewhat close in a balloon, you are outside in the fresh air where transmission is much less likely especially when we take the necessary precautions.


Safety is our highest priority (it always has been) and we will go above and beyond to ensure the safety of our guests and staff. We appreciate your business in these tough times. We could not do this without you.

With your support, we will all continue to make memories with our loved ones for years to come.

What's Open?

We are open for the summer season and are fully operational. Fly in a hot air balloon and soar over the beautiful Black Hills. Make memories that will last forever!

Social Distancing and More

We are limiting the number of passengers per balloon and baskets are compartmentalized; creating more distance between parties.

Our crew will be wearing masks and gloves while near our guests and will only work if they are feeling healthy and not showing symptoms of the virus.

Getting Outside and Avoiding Crowds

You can’t enjoy the outdoors more, than from the safety of a hot air balloon. Enjoy the fresh mountain air and stunning views from treetops to over 1,000 feet.

Enjoying Your Black Hills Vacation in 2020

As a business regulated by the FAA and already being in the business of safety and compliance, we were able to make quick adjustments where needed to maintain the cleanest environment possible for our guests. While no one can completely prepare for a pandemic, our business is one that is used to government opinions and policy changes. Visitors can be assured, we have addressed any/all health safety concerns, so they can enjoy the experience and take it all in.

Looking to the Future

As the 2020 season progresses, we look forward to the beautiful Black Hills weather and seeing visitors and their families enjoying nature and the great outdoors.

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Black Hills Balloons
Business: Aerial Adventure

Black Hills Balloons

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