2017 National Travel and Tourism Week & Area Customer Service Trainings | Black Hills & Badlands - South Dakota

2017 National Travel and Tourism Week & Area Customer Service Trainings

(605) 355-3600


Established by a congressional resolution in 1983, National Travel and Tourism Week is a week of events that serves to champion the power of our industry. Celebrated this year from May 7-13, travel and tourism professionals from across the nation will promote the impactful contributions their travel markets and organizations make to their local economies and to the U.S. economy as a whole.

This year’s theme shines a spotlight on the power of travel by recognizing the millions of people who keep this industry strong: the Faces of Travel. Here is a list of local events and campaigns taking place in celebration of National Travel and Tourism Week:

  • Press Conference at Mount Rushmore National Memorial on Monday, May 8th at 2 p.m. featuring Governor Dennis Daugaard and SD Dept. of Tourism Secretary Jim Hagen.

  • Travel Rally Day on Tuesday, May 9th, from 4-6 p.m. at Main Street Square in Rapid City.

  • Visit Rapid City's "Amazing Rush" Season 2 race on May 8-9, with the finish line at the Travel Rally Day event on May 9th.

  • Visit Rapid City's "Faces of Travel" social media campaign throughout the month of May with a chance to win a hot air balloon ride for two.

  • The Custer Area Chamber of Commerce will push a "Faces of Custer" social media campaign recognizing the people who keep the industry strong.

  • The Hill City Visitor Information Center will be participating in a "Faces of Travel" social media campaign featuring selfies.

  • Black Hills & Badlands Tourism Association will feature a "Faces of Travel" social media campaign highlighting the employees of the Black Hills Visitor Information Center.


This time of year also brings about several opportunities to attend a customer service training in the Black Hills. Below is a list of upcoming training seminars:

  • Custer/Custer State Park: Thursday, June 8 from 9:30-11:30 a.m. at the Buffalo Ridge Theater with speaker, Laurie Guest.
  • Deadwood/Lead: Date, time and location have yet to be determined. Speaker: Joe Veneto.
  • Rapid City: Wednesday, June 7 at 8 a.m. and again at 12 noon ($15/person; register online) at the Best Western Ramkota Hotel with speaker, Laurie Guest.
  • Spearfish: Wednesday, May 17 at 9:30 a.m., 11:30 a.m. or 1:30 p.m. at the Matthews Opera House. Attendees must pre-register by emailing info@visitspearfish.com.
  • Sturgis is hosting a Social Media Training on Tuesday, May 23 at 10 a.m. in the Erskine Building. The intent is to help businesses better market their organizations to visitors as well as collectively coordinate efforts to promote the community as a whole.


If you have any questions, please contact us at (605) 355-3600. Here's to a wonderful summer season!







Event: Leadercast 2017 live simulcast (Leadercast 2017 at BHSU)

Date and Time: Friday, May 5 @ 9 a.m.-4:30 p.m.

Location: Jacket Legacy Room, BHSU Student Union

Contact: Thomas Hopewell at 605-642-1241 or thomas.hopewell@bhsu.ed